Due to the nature of the item, for sterilised products, there are no refunds or exchanges on used and opened products. You have 14 days to notify us if you would like to return or exchange any unopened or unused products, and you will receive a refund or an exchange. Fancy Filler accepts returns of unwanted and unused items within 14 days of receipt.
We are unable to refund any fillers that have been removed from the box.
For full information regarding returns and exchanges, please check our returns policy here.

In the case of receiving a damaged item, we are happy to issue a replacement when we receive your returned damaged item. Please contact Fancy Filler email for more details.